Refund & Cancellation Policy

1. Scope

This policy applies to paid subscriptions to NOVO AI Financial. It takes effect when paid plans are offered; accounts that are provided free of charge are not billed and have nothing to refund.

2. Cancelling

• You can cancel at any time. Cancellation stops future renewals.
• You keep access until the end of the billing period you have already paid for.
• We do not charge cancellation fees.

3. Refunds

• Subscription fees are charged in advance and are generally non-refundable for the current billing period once access has begun, including partial periods.
• If you were charged in error, charged twice, or could not use the Service because of a fault on our side, contact us and we will correct it or refund the affected charge.
• Where the law of your jurisdiction gives you a mandatory right to a refund or cooling-off period, that right is not limited by this policy.

4. Trading results

Refunds are not available on the basis of trading or investment outcomes. The Service is general-circulation information, not advice (see the Terms of Service).

5. Contact

For billing questions or refund requests, contact the operator of this Service.